[follwersby]

I am having several problems with my new account!

First, I can login to cPanel and here, but I am required to do that:

In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account.


Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!

When I type "follwersby" it says:

The hosting username you specified does not exist.

And I can't retrieve my x10hosting data (and probably a different cPanel username generated by x10hosting) because you didn't provided a recover link for the website. I mean, with all your data from the website (in case you have losted the e-mail with them), not the forum boards!

When I am going to retrieve my lost password or username/data from my website, I am being redirected to this board!

No, this isn't right! First we need to register a new account here on this board. And then, only after that, we will register a new cPanel account / x10hosting subdomain. Because this a required step from the signup process.

Can any admin please verify what the heck is going on with my account and how may I solve this?

Thank you!

[bugfinder]

You appear to have an adfree account under one name, but, there is no "follwersby" with a free account. What url are you using to log into cpanel?

[follwersby]

That's strange, I was experiencing a huge delay for receiving emails, not sure if this was my server's fault or yours. But now I can access this account, using these credentials given on a new email message. It's fully accessible.

Congratulations, your x10Hosting Ad-Free hosting account has been successfully created. Your account details are as follows:

Username: follwer
Password: -

Domain: follwersby.x10hosting.com
Hosting Package: Adfree

E-mail: the one I am using here on this board

To manage your hosting account's details (Domain, package, etc), use our account management panel located here:

http:/ /x10hosting.com/account

To login to cPanel, use the following URL:

http://follwersby.x10hosting.com:2082

Can you please confirm if this account above is related to this one here on x10hosting boards? I mean, I need to login every two weeks with this account I am writing this message, right?

When I try to login on the cPanel using the credentials:

follwersby
(the password I am using here)

I am receiving the error message from my first post on this thread:

In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account.

Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!

I tried to register twice because it wasn't working.

Did I miss something here?

I believe in the first attempt the validation email didn't arrived (for my board account follwersby, but this account was already registered, just not activated) and the cPanel username was generated anyway, but couldn't be linked after?

[bugfinder]

follower is an active account - as per terms of service you need to log into the forums every 2 weeks.

You cant have 2 accounts we get very annoyed with you if you do - followersby is not a valid account.

Confusing your forum account with your hosting account is a common issue, so please remember your hosting account is a different name to your forum account.

[follwersby]

OK, thanks for the confirmation!

I hope this issue with the sign-up will be solved, it looks like members were experiencing problems these days.

[TechAsh]

The sign-up are going to be simplified when the new site is launched.

*Closed*

If the thread starter needs any more help on this topic they may re-open this thread.