1.) What do I do when the server is down?
When the server is down, always check the
Sever Alerts board for info.
2.) Do you get paid for this?
I think Corey an the staff should explain just how much work they put into this.
3.) How do I contact you?
You can contact us by clicking
here. We will give a reply to the best of our abilities when as soon as possible.
4.) I need help (insert problem). Can you help me?
If you need help, post a topic in the
Support forum, and a member of the forum will help you out.
5.)Is this service really free?
Yeah, you n00b. Now buzz off.
6.)I just got my account, but I can't access my site. Whats wrong?
I'm not too sure on that one.
7.) I'm suspended, what do I do to get unsuspended?
If you get suspended, check out
this topic in the Support Forum.
8.) I want a different package. Can I change my site package?
If you want to change your site's package, you should post a topic regaurding your site and the upgrade/downgrade in the
Upgrade forum.
9.) My site isn't working. What happened?
Did you check out the
Sever Alerts board? It should have the current situation explained.
10.) How often do you have downtime?
You can answer that. I wouldn't know. >_>
11.) How do I use the Shop?
Not too sure on that, either.
12.) I can't get to my cPanel. How come?
This may be caused because you have a firewall, and the right connections can't get through so it is blocked. I suggest you get
cPanel Proxy, which will override your firewall for the login screen. You should use the auto-installer.
13.) Should Goten X get all the points he wants?
Yes, indeed. He should also rule over the land with the swift ju-.... Oops, wrong topic.
|GX