[jamesking56]

Vote then post comments if you wish,

I think they should just have a supprt ticket thing...

[ompster]

i think they should, but it would be alot of work. Could you imagine how many people would write in about the same thing? ALOT! thats why they have the forum but maybe they should recruit some volunteers to help them. A support ticket system would be good tho

[Brandon]

Thing is...a forum is searchable, tickets are not. If people DO search, it saves time from us having to write the same thing over and over.

[InsanityOnline]

Originally Posted by Brandon

Thing is...a forum is searchable, tickets are not. If people DO search, it saves time from us having to write the same thing over and over.

I could not agree more.

People are so obsessed with support ticket systems these days. They just force the staff members to do more work and waste more space.

[sohailamir52]

I'm not a noob, but what is a support ticketing system?

[ompster]

support ticket system is like u fill out a form and u got a ticket with your case number and an admin usually replys with help ,etc

[SykaX]

With less than 5,000 members, support tickets are nice. But other than that, they're pretty much useless.

[GamingX]

In a ticket system will take a lot of time for problems to be solved. And moreover it requires lot of staff resources as well. In a forum even a regular user who has knowledge about your problem can also help out and not necessarily a staff member.

[Wrestlesomnia]

No, I love the forum support much better than the ticket system.

[Russ]

Don't they already have one for vip and paid members? And, the forums work well already.