x10Hosting Forums

Mayuresh Kasture · #1 (**permalink**) 08-11-2008, 10:40 AM

Hi All,

Is anybody facing problems with cPanel. When I try to access the cPanel using the given URL, msg that I get is as follows -
Thank You for installing cPanel / WHM.

In order to access the interface, you will need to make sure that the software license on this server is active and installed.
Your license could not be activated because: License File Expired: LTD: 1216610222 NOW: 1218465184 FUT!

First, go to http://verify.cpanel.net/ and enter the public IP address of this server to make sure it is licensed.
If licensed, try running /usr/local/cpanel/cpkeyclt from the command line as root.
You'll also need to make sure that port 80 is open to contact our license server and that your hostname is a FQDN.

If you don't currently have a license, you can obtain a trial license by registering at the cPanel Store and requesting a trial under Free Services.
You can purchase/lease a license directly from cPanel or from one of our Partners
Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload.

Could anybody please help me get out of this problem?

GamingX · #2 (**permalink**) 08-11-2008, 11:26 AM

*Moved to Level 2 Support

**fedlerner** · #3 (**permalink**) 08-11-2008, 07:13 PM

How strange :S, the license key is active and working.
Try again now please.

Mayuresh Kasture · #4 (**permalink**) 08-11-2008, 09:08 PM

Sorry.. My mistake... I think I know what the problem is..

Previously, I hosted my site on some other server. Domain name was "http://mayureshkasture.com" and cPanel address was "http://mayureshkasture.com:2082". But, cPanel license expired there and I got the error message that I have posted here. So, I switched to x10Hosting. x10Hosting gave me primary domain as "http://mayureshkasture.x10hosting.com" and cPanel address as http://mayureshkasture.x10hosting.com:2082". I changed my primary domain back to "http://www.mayureshkasture.com". So, cPanel address changed back to "http://mayureshkasture.com:2082". But since I have not yet updated the Name Servers associated with this domain, I guess it is pointing to the old server giving the same licensing error.

Does this all make sense? If yes, can you please tell me where I can get the new name servers which are to be associated with my domain?

Thanks in advance