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Lord Of The Keys
Join Date: Jul 2006
Posts: 1,253
Credits:
5,830
Location: The Brilliant United Kingdom
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07-20-2007, 11:34 AM
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WHM help.
I am helping StarShine out on his Re-seller etc. We cannot find the link to creating a new Hosting package at all. I was wondeirng if you could help me out?
__________________
Regards,
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x10 Elder
Join Date: Mar 2006
Posts: 1,219
Credits:
7,537
Location: Caister, Gt Yarmouth, Norfolk, ENGLAND
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07-20-2007, 12:44 PM
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Re: WHM help.
__________________
Lambada - the former Account Manager (before I resigned)
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x10 Spammer
Join Date: Jul 2006
Posts: 7,050
Credits:
4,240
Location: U.S.A.
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07-20-2007, 12:57 PM
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Re: WHM help.
Quote:
Originally Posted by lambada
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The WHM doesn't list that option. :(
It says :
1 To access the Packages Menu, click on Packages, on the main screen of your WebHost Manager interface.
But my WHM doesn't show a Packages Menu.
From top to bottom on the navigational bar on the left :
Cluster / Remote Access
Server Status
Account Info
Account Functions
Multi-Account Functions
Frontpage
Themes
DNS functions
Cpanel
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x10 Spammer
Join Date: Sep 2005
Posts: 2,760
Credits:
1,853
Location: Alabama, USA
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07-20-2007, 01:38 PM
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Re: WHM help.
is this cPanel/WHM 10 or 11?
__________________
-Chris Z
I'm no longer an Account Manager, so especially don't contact me with any issues.
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x10 Spammer
Join Date: Jul 2006
Posts: 7,050
Credits:
4,240
Location: U.S.A.
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07-20-2007, 01:57 PM
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Re: WHM help.
Quote:
Originally Posted by Chris Z
is this cPanel/WHM 10 or 11?
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WHM 11.2.0
cPanel 11.6.0-C15062
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x10 Spammer
Join Date: Sep 2005
Posts: 2,760
Credits:
1,853
Location: Alabama, USA
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07-20-2007, 03:20 PM
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Re: WHM help.
OK. Hmm, that's really weird, the packages section should be right under Themes. Try pasting "scripts/addpkgform" at the end of the WHM url. So it would look like "http://yoursite.com:2086/scripts/addpkgform" or "http://yoursite.com/whm/scripts/addpkgform
__________________
-Chris Z
I'm no longer an Account Manager, so especially don't contact me with any issues.
Last edited by Chris Z; 07-20-2007 at 03:21 PM.
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x10 Spammer
Join Date: Jul 2006
Posts: 7,050
Credits:
4,240
Location: U.S.A.
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07-20-2007, 03:35 PM
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Re: WHM help.
Doesn't work. :(
Doesn't do anything actually - takes me to a blank page.
I do have a support ticket in to the hosting site, they just seem to be taking their sweet time to respond.
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x10 Spammer
Join Date: Sep 2005
Posts: 2,760
Credits:
1,853
Location: Alabama, USA
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07-20-2007, 03:54 PM
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Re: WHM help.
Hmm, well that's odd. Packages aren't really required though, have you tried to make an account yet?
__________________
-Chris Z
I'm no longer an Account Manager, so especially don't contact me with any issues.
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x10 Elder
Join Date: Mar 2006
Posts: 1,219
Credits:
7,537
Location: Caister, Gt Yarmouth, Norfolk, ENGLAND
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07-20-2007, 04:24 PM
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Re: WHM help.
Are you a reseller or is it a dedicated server? Because resellers can have the option to create packages disabled I believe (which sounds like what has happened).
__________________
Lambada - the former Account Manager (before I resigned)
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x10 Spammer
Join Date: Jul 2006
Posts: 7,050
Credits:
4,240
Location: U.S.A.
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07-20-2007, 04:27 PM
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Re: WHM help.
Chris Z --> Yeah it is odd ... just got a response from Support ... they are looking into it at the moment. I can create accounts, I guess. There is an option to do so, but my co-owner was wanting to have the Add Package feature I guess. *shrugs*
Lambada --> I think so. Waiting for support to tell me what is going on. All they sent so far was "We are looking into it now" ...
Thanks everyone for the help. I'll leave this open long enough to tell ya their answer ( when I get one )
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